Accepted Returns

We want you to be completely satisfied with your purchase. We accept returns for defective and non-defective kids accessories. To start a return, please contact us at info@sproutsy.shop. Items sent without prior authorization cannot be accepted.

Exchanges

We gladly accept exchanges. If you would like a different product, color, or style, please contact our support team with your order number and preferred item. We will guide you through the exchange process.

Product Condition

Returned products must be unused, unworn, in original packaging, and include all original accessories.

Items received damaged, defective, or incorrect must be reported within 30 days of delivery with clear photos. We will arrange a replacement or suitable solution.

Return Window

You have 30 days from the delivery date to request a return or exchange.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Restocking Fee

Our restocking fee is $0.00. We believe in simple and transparent pricing.

Refund Processing Time

Once your returned item is received and inspected, refunds will be processed to your original payment method within 7 business days.