Shipping & Delivery Policy
Clear, reliable shipping details for all Sproutsy orders.
Order Cut-Off
5:00 PM EST
Handling Time
1–2 Days
Transit Time
3–5 Days
Shipping Cost
Free Shipping
Important Shipping & Processing Information
- Orders placed before 5:00 PM (EST) on business days begin processing the same day.
- Most orders require 1–2 business days for processing, packing, and dispatch.
- After dispatch, delivery usually takes 3–5 business days depending on location.
- Estimated total delivery time is 4–7 business days.
- We offer free standard shipping on all orders.
- We currently ship within the United States only.
Order Confirmation & Tracking
After placing your order, you will receive a confirmation email. Once your order is shipped, tracking information will be sent so you can follow your delivery status.
Delivery Expectations & Delays
Delivery times may vary due to weather conditions, holidays, or courier delays. If your order does not arrive within the estimated timeframe, please contact our support team.
Order Cancellations
Cancellation requests must be submitted before order processing or shipment. Once shipped, customers may request a return according to our Refund & Returns Policy.
Reporting Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us with your order number and photos. We will review the issue and provide a suitable solution.
Have Shipping Questions?
Email: info@sproutsy.shop
Phone: +1 (316) 687-2575
Address: 750 W San Jose Ave L2, Claremont, CA 91711, USA
Operating Hours:
Monday – Saturday: 9:00 AM – 6:00 PM
Sunday: Closed
